Home Meets Care University (“Company,” “we,” “our,” “us”) operates HomeMeetsCare.com and provides caregiver training, certification programs, scholarship opportunities, and related services (“Services”). This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and programs.

By accessing HomeMeetsCare.com or participating in any of our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

1.1. Information You Provide Directly

Account Information

When you enroll in our free modules, scholarship program, or paid courses, we may collect:

Name

Email address

Phone number

Location (city/state)

Age confirmation

Referral code or referring user

Profile or account details

Scholarship & Program Enrollment

If you apply for scholarships or join the free 12-week program, we may collect:

Application details

Personal statements

Training progress

Completed assignments

Certification completion data

Communications

If you contact us, we may collect:

Email content

Support messages

Course questions

Feedback or surveys

Referral Program Information

If you participate in the referral program, we may collect:

Your referral link/code

Referral activity

Reward eligibility

Performance tracking data

1.2. Information Collected Automatically

When you visit our website or training platform, we may automatically collect:

IP address

Device type

Browser type

Operating system

Pages viewed

Time on site

Click behavior

Course engagement metrics

Traffic source (ads, referral links, etc.)

We use commonly available web technologies such as:

Cookies

Web beacons

Pixels

Session tracking

Analytics tools (e.g., Google Analytics)

1.3. Information from Third Parties

We may receive information from:

Payment processors (if applicable)

CRM or automation platforms

Email/SMS providers

Referral partners

Agencies or training partners

Social platforms (if you interact with our ads)

This can include:

Ad interaction data

Referral attribution

Campaign performance

Whether you registered from a partner link

2. How We Use Your Information

We use the information we collect for purposes including:

2.1. Providing Services

Delivering training modules

Granting scholarship access

Issuing certifications

Tracking course progress

Managing your user account

2.2. Communication

We may contact you via:

Email

SMS/MMS

Phone

In-platform messaging

We use these communications to:

Send training reminders

Provide updates

Deliver course material

Notify scholarship recipients

Send referral program updates

Support onboarding or completion

Note: Some messages may be AI-generated or AI-assisted. You consent to receiving such communications when enrolling.

2.3. Site & Program Improvement

We use aggregated data to:

Improve website performance

Enhance user experience

Develop new training material

Improve scholarship selection and operations

2.4. Marketing & Retargeting

We may use your information to:

Show relevant ads

Measure ad effectiveness

Send promotions (if applicable)

Retarget visitors who did not finish enrollment

You can opt out of marketing emails at any time.

2.5. Safety & Compliance

We may use your information to:

Prevent fraud

Enforce terms and conditions

Detect suspicious activity

Comply with legal obligations

3. How We Share Your Information

We DO NOT sell your personal information.

We may share data only in these scenarios:

3.1. Service Providers

We work with third-party vendors who help us operate our business, such as:

CRM & automation platforms

SMS/email delivery providers

Data analytics tools

Cloud hosting

Enrollment platforms

Referral tracking software

These providers only receive the minimum data needed to perform their functions.

3.2. Partner Agencies (If You Opt In)

If you choose to be connected with caregiving agencies, we may share:

Your name

Contact information

Certification status

General availability

We will never share your data with any agency unless you explicitly opt in.

3.3. Legal Requirements

We may disclose information if required to comply with:

Laws

Subpoenas

Regulatory authorities

Legal process

Protection of rights or safety

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Personalize content

Save login sessions

Track referral activity

Measure site performance

Improve user experience

You may disable cookies in your browser settings, but some site features may not work properly.

5. Data Retention

We keep your information only as long as necessary to:

Maintain your account

Fulfill training or certification requirements

Comply with legal obligations

Support scholarship verification

Maintain accurate referral records

You may request deletion of your data at any time (see Section 9).

6. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no system is 100% secure.
By using our Services, you acknowledge the inherent risk of transmitting data over the internet.

7. Children’s Privacy

Our programs are intended for adults 18+.
We do not knowingly collect data from children under 13 (or under 16 in the EU).
If you believe a minor has provided information, contact us immediately at:
[email protected]

8. Your Rights (GDPR, CCPA, Global Standards)

Depending on your location, you may have the right to:

Access your personal data

Correct inaccurate data

Request deletion

Opt out of marketing

Opt out of data sharing

Request a copy of your data

To exercise these rights, email:
[email protected]

9. Opt-Out Options

You may opt out of:

Marketing emails (via unsubscribe link)

SMS messages (reply STOP)

Cookies (via browser settings)

Data deletion (email request)

Referral program participation

10. Third-Party Links

Our site may link to:

Agencies

Partners

Tools

External websites

We are not responsible for the privacy practices or content of third-party websites.

11. AI Communications Disclosure

Some automated messages, emails, responses, or guidance may be generated using Artificial Intelligence tools for:

Speed

Accuracy

Personalization

User support

By enrolling or using our Services, you consent to receiving AI-generated communications.

12. Changes to This Policy

We may update this Privacy Policy at any time.
When we do, we will update the “Last Updated” date.
Your continued use of the site means you accept the updated policy.